RETURN & REFUND.
Please review the following information before confirming your Ligament car seat cover order.
IMPORTANT: Some Ligament products may be selected, prepared or customised according to the customer's car model, variant, colour or design requirements. Return eligibility may therefore depend on the specific order.
Confirm Your Car Details
Customers should carefully confirm the car brand, model, year, variant and selected design before approving an order.
Return Eligibility
Return eligibility is assessed based on the product and circumstances of the order. Products that have been customised, used, installed, damaged after delivery or ordered using incorrect customer-provided vehicle information may not be eligible for return.
Report An Issue
If you believe you received an incorrect, defective or damaged product, contact Ligament promptly after delivery and provide your order details along with clear photos or videos of the product and packaging.
Inspection & Approval
Reported issues may be reviewed before a return, replacement or refund is approved. We may request additional photographs, videos or order information where reasonably necessary.
Refund Processing
Where a refund is approved, the applicable amount and refund method will be communicated to the customer. Processing time may also depend on the payment method or financial service provider.
Order Cancellation
Contact Ligament as soon as possible if you need to cancel an order. An order may not be cancellable once preparation, customisation, dispatch or other fulfilment work has started.